BY PLACING AN ORDER ON THIS SITE YOU ARE AGREEING TO THESE TERMS & CONDITIONS. PLEASE READ THEM CAREFULLY. UNDER ENGLISH LAW, WE MAY NOT ENTER INTO A CONTRACT WITH ANY PERSON UNDER 18 YEARS OF AGE. BY PLACING AN ORDER YOU DECLARE THAT YOU ARE AT LEAST 18 YEARS OLD.
Your Statutory Rights
The contents of our terms & conditions detailed below do not affect your statutory rights in any way.
We reserve the right to change any of the contents of any part of this site, including these terms & conditions, at any time and without notice.
All orders are to be paid in full prior to the despatch of your order.
Vouchers & Discount Codes
- Vouchers with a credit value and promotional discount codes may only be redeemed in our online store.
- If the order value is less than a voucher, no change or cash will be given.
- Vouchers cannot be redeemed against any delivery charge (if applicable), unless this is specifically stated.
- Only one voucher or discount code can be redeemed per order.
- If the value of the order is greater than the value of the voucher, the remaining amount is payable by the customer using the normal payment system.
- All vouchers and discount codes are valid for single use only, unless otherwise stated.
- All vouchers and discount codes are valid for 30 days, unless otherwise stated.
- All vouchers, coupons or discount codes have no cash value and cannot be exchanged for cash.
- All standard terms and conditions apply when placing an order using a voucher or discount code
- We reserve the right to amend the terms and conditions for vouchers and discount codes at any time and without notice.
We are currently only shipping to UK postal addresses. All orders will be shipped First Class Royal Mail within 2 business days. Postage and packaging is free of charge above £10 spend in our online store.
A lot of care has gone into designing and delivering our product to the highest standard for your enjoyment. Please follow the instructions on our About page and also on the rear of every application pack and let us know if you are not happy with the quality of any of our products.
If our produce does not meet the highest quality or you are dissatisfied with a purchased item in any way, we will be happy to replace or refund your order. Visit our Refund Policy page for more information.
We will not pass on any details about you to any person not directly employed by us, unless required to do so by law.
You may contact us on firstname.lastname@example.org at any time and we will get back to you within 24 hours.
Registered Office: KEMP HOUSE, 160 City Road, London EC1V 2NX
Company number: 10995322